From ‘Bricks to Clicks’:
Are You Ready for the
Providing better online and offline shopping experiences for consumers through technology is no longer a novelty – it’s the new normal. It’s no surprise then that today’s consumers expect in-store mobile technologies that are fast, convenient and secure. Retailers who are not dialing into this new reality risk hurting their business and losing their most loyal and valuable assets – customers.
The retail revolution is already underway. With your copy of the State of Mobility in Retail report, “From ‘Bricks to Clicks’: Navigating the Retail Revolution”, you’ll learn where the retail industry currently stands, what’s coming next, and how you can take advantage of the revolution now.
At A Glance
Discover what shoppers in four key markets – U.S., UK, Germany, and Sweden – think about mobile and IoT technology in retail:
Personalized In-Store Experiences
76% of consumers want personalized in-store experiences from mobile devices.
Faster Shopping Experiences
67.3% of consumers believe that retailers who utilize mobile technology provide a faster shopping experience.
Emerging Delivery Methods
31.4% of consumers are comfortable with emerging delivery methods
such as delivery drones.
More Likely to Be Repeat Shoppers
30.6% of U.S. consumers are more likely to return to stores that provide a better technological experience.
50.7% of Swedish consumers believe scan-as-you-shop technology
improves the in-store shopping experience.
Facial Recognition and Beacon Technology
The U.S. (48.1%) and Sweden (37.5%) are most excited about retail innovations like facial recognition and beacon technology.